Rules and Regulations of stay at Pańska Polana Apartments

1. The accommodation day starts at 4:00 p.m. and ends at 10:00 a.m. the following day. An earlier check-in is only possible after prior arrangement with the Owner and depends on the availability of the Apartment. Please respect the check-out time, otherwise an additional fee of PLN 200 may be charged.

2. The Apartments are available to Guests after the check-in and payment of the fee.

3. The price of the stay includes: bed linen, towels, utilities and one parking space. An additional parking space may be allowed to Guests after such a request is made during the booking and depending on its availability.

4. The booked date is binding on both parties. There is no refund for shortening the booked date during its duration.

5. The Guests are obliged to inform the Owner about the hour of their arrival no later than one day before the arrival.

6. When making a reservation, the Guest declares that they have read the rules and regulations of stay and all information available on the property’s website: https://panskapolana.pl

7. The number of people in the apartment must correspond to the number of people reported when making the reservation. Inviting people not included in the reservation must be preceded by the Owner’s consent. The Owner has the right to enter the apartment to verify the number of people. People staying in the apartment without reporting are obliged to pay a fee of PLN 250 per person/day.

8. Additional visitors stay on the premises of Pańska Polana Apartments at the Guest’s sole risk.

9. In Pańska Polana Apartments quiet hours apply from 10 p.m. to 6 a.m. During the night silence time, Guests are required to refrain from behavior that may disturb the stay of other people.

10. The Owner reserves the right to make a justified intervention, call the Police and immediately terminate the rental agreement without the possibility of refunding the previously paid fee in the event of: disturbing the quiet hours (10 p.m.-6 a.m.), exceeding the number of people declared during the booking, disturbing the peace or well-being of other Guests and failure to comply with the norms of coexistence with people.

11. The Guest is financially liable for any damage or destruction of the equipment and technical devices of the rented apartment caused by his or her fault or the fault of their visitors. A deposit of PLN 500 is charged at check-in for any damage, payable in cash. The deposit is returned to the Guest on the day of departure, after the Owner has checked the condition of the apartment. Leaving the apartment by Guests does not exclude their liability for hidden damage done during their stay.

12. Comments regarding the condition of the rented apartment, i.e. any damage or destruction, must be reported to the Owner within 3 hours after receiving the key. After this time, it is considered that everything is in proper order and the Guests have no objections.

13. A TOTAL SMOKING PROHIBITION applies in the apartments. This applies both to the interior of the apartments and to the balconies. Failure to comply with the ban will result in a fine of PLN 500.

14. Due to fire safety, it is forbidden to use in the apartments any devices or objects that are not part of its equipment, such as: heaters, electric cookers, candles, etc.

15. Throughout the entire period of their stay at the Pańska Polana Apartments, children under the age of 13 must be under the constant care and supervision of their Parents/legal guardians. Parents/guardians are responsible for the behavior of children and any damage and/or harm they cause. The playroom located on the premises is available to children only under the supervision of their Parents/guardians at their own risk and after reading the Rules of the use of the playroom.

16. The Owner is not responsible for any difficulties or random situations caused by service providers, atmospheric phenomena or the elements (e.g. lack of water, electricity, Internet access). The Wi-Fi network on the premises works to the extent provided by the service provider. We do not guarantee Wi-Fi for downloading, watching films or playing online games. Any faults are repaired as quickly as possible.

17. In the event of sudden and unforeseen circumstances, the Owner reserves the right to change the booked Apartment to another one of the same or higher standard, and in the event of no available Apartment, to cancel the reservation.

18. When checking out of the apartment, the key must be returned to the Owner.

19. Guests are obliged to maintain and return the apartment in the condition found. Guests are OBLIGED to leave washed dishes and kitchen equipment before departure and to take out the garbage. In the event of gross negligence, a cleaning fee will be charged (from PLN 100 upwards).

20. The owners are not responsible for valuables left in the room or for any damage to or loss of a car or any other vehicle belonging to Guests or their visitors.

21. In the event of losing the key fob and keys to the Apartment, the Guest is obliged to pay a fee of PLN 100.

22. Wi-Fi password: polana24#

23. In matters not regulated in these Regulations, the provisions of the Civil Code and the Act on Tourist Services shall apply accordingly.

Ignorance of the rules and regulations does not exempt from the obligation to comply with them.